Business Education and Training

Whilst the big-picture organization things are important, they usually fit at the bottom of Maslow’s Hierarchy of Needs. The upper levels of fulfillment and self esteem cannot be delivered at arms length.

The only delivery-boy for the behaviors that really make a difference to your employees engagement is the direct environment where they work. And that’s where each and every manager needs to get into close one-to-one relationships with each of their people.

To truly listen, to understand what they can really do to maximize engagement/retention/attendance as the minimum (and extremely good indicators in themselves, rather than the wheeled-out “to show we care ’survey’”).

Big-time pro-active contribution from a whole team of employees (or is it ‘colleagues’?), the bigger reward.

And here is where the local manager can really take advantage in what’s happening in his business or with his team.

He can take the results and make sure that local issues are resolved fast; that he/she asks deeper, more insightful questions about what his/her people are not happy about and then fix them fast.

(c) 2007 Coaching Businesses To Success. Martin Haworth is a Business and Management Coach. For a free e-course contact cbts01@aweber.com. More? There are hundreds of hints, tips and ideas at his website, http://www.Coaching-Businesses-To-Success.com